1. Who We Are

Trading Name: StyledByHer UK

Registered Company: Phakamile Global Technologies LTD

Registered Address: 65 London Wall, London, EC2M 5TU, United Kingdom

Contact Email: office@styledbyher.uk

2. Information We Collect

When you use our website, make a purchase, or contact us, we may collect the following information:

• Full name
• Billing and delivery address
• Email address
• Telephone number
• Order history and purchase details
• Payment confirmation details (processed securely by third parties)
• Device information, browser type, IP address, and website usage data
• Marketing preferences where provided
• Customer service communications

3. How We Use Your Information

• To process, fulfil, and deliver your orders
• To communicate order confirmations, updates, and tracking information
• To provide customer support and respond to enquiries
• To improve our website, products, and customer experience
• To prevent fraud, misuse, and unauthorised transactions
• To comply with legal and regulatory obligations
• To send promotional communications where you have consented or where permitted by law

4. Lawful Basis for Processing

Where UK GDPR applies, we process personal data on lawful grounds including contract performance, legitimate business interests, legal compliance, and consent where required.

5. Payments & Security

Payments are processed securely through trusted third-party payment providers. We do not store full payment card details on our servers.

We use reasonable technical and organisational safeguards designed to protect your information from unauthorised access, misuse, or disclosure.

6. Cookies & Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, analyse website traffic, and improve advertising performance.

You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. Sharing Your Information

We may share personal information only where necessary with trusted service providers such as:

• Payment processors
• Delivery and logistics partners
• Website hosting and ecommerce providers
• Analytics and marketing platforms
• Fraud prevention and security providers

These providers are authorised to use your information only as needed to perform services on our behalf. We do not sell your personal information.

8. International Transfers

Some service providers may process data outside the United Kingdom. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place.

9. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfilment, customer service, accounting, legal, tax, fraud prevention, and legitimate business purposes.

10. Your Rights

Depending on your location and applicable law, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Request data portability where applicable

To exercise your rights, please contact us using the details below.

11. Marketing Communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

13. Contact Us

If you have any privacy-related questions or requests, please contact us:

Email: office@styledbyher.uk

Address: 65 London Wall, London, EC2M 5TU, United Kingdom